Refund Policy
Transparent guidelines for refunds related to donations and contributions. We appreciate your support and maintain clarity in all financial transactions.
Policy Overview
This Refund Policy outlines the guidelines and procedures for refunds related to donations and contributions made to AUM SRI MAHAPERIAVA SATH SANGAM TRUST. We appreciate your support and are committed to transparency in all our financial transactions.
Donations and Contributions
Donations and contributions made to AUM SRI MAHAPERIAVA SATH SANGAM TRUST are generally non-refundable. As a charitable organization, we rely on the generosity of our supporters to fund our various initiatives and programs.
Once a donation is made, it is immediately put to use in furthering our mission.
Exceptional Circumstances
In certain exceptional circumstances, we may consider refund requests on a case-by-case basis. These circumstances may include:
Duplicate Transactions
Technical errors or multiple charges
Unauthorized Transactions
Fraudulent or unauthorized charges
Significant Errors
Major amount discrepancies
Example: A donor intended to donate ₹100 but accidentally donated ₹10,000
Refund Request Process
If you believe you qualify for a refund under the exceptional circumstances mentioned above, please follow these steps:
Contact Us Promptly
Contact us within 7 days of the transaction date
Provide Information
Share your full name, contact information, and transaction details (date, amount, and payment method)
Explain Reason
Clearly explain the reason for your refund request
Include Documentation
Provide any relevant documentation or evidence supporting your request
Processing Time
If a refund is approved, we will process it within 14 business days. The actual time it takes for the refund to appear in your account depends on your payment method and financial institution.
Processing Timeline
Important Notes
Non-Refundable Items
Regular donations, completed services, and attended events are generally non-refundable
Case-by-Case Review
Each refund request is carefully reviewed based on individual circumstances
Communication
We will communicate the decision and next steps within 3-5 business days
Contact Information
For any questions or concerns regarding this Refund Policy, please contact us at:
Organization
AUM SRI MAHAPERIAVA SATH SANGAM TRUST
Phone Support
Need More Information?
Explore our other policies and guidelines to better understand our organization's practices and procedures.